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Shipping Policies

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Welcome to Flockcorpa.com we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines our practices and procedures for shipping the products you love right to your doorstep.

UK Estimated Free Delivery time:     7 -  16 business working days. In some rare cases,  delivery can take longer. Live tracking is available on all our orders.

Order Process

Make Payment 

Recieve Confirmation & Tracking

Delivery

Make your payment via our website. Please check carefully that you have entered the correct information including your delivery address.

Receive your tracking information via e-mail within 1 - 5 business days  once your order has been dispatched.

Enjoy your delivery!!!

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  • Processing Time: All orders are processed within to 1 - 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. These processing times can be exceeded in case of too high volume of orders or postal service problems that are outside of our control.  

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  • Order Cut-off Time: Orders placed after 16:00 will be processed the next business day.

Tracking

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Live Tracking is available on all orders once they have been dispatched.

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All tracking instructions will be emailed to you within 1 - 5 days of placing your order. This will allow you to view the live track process of your parcel(s). 

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If you haven’t received your order within 11 days of receiving your shipping confirmation email,  and your live tracking is not updating , please contact us at support@flockcorpa.com with your name and order number, so we can further assist you.

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If you have any issues with your tracking where the tracking information is not updating. Please contact us at (support@flockcorpa.com) .​​

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Shipping Fees

 

​Shipping Fees: We offer various shipping options, which may incur different fees. The shipping fee for your order will be displayed at checkout.

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Delivery Times.

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Delivery Estimates: Delivery times vary based on the destination and the shipping method chosen. Estimated delivery times will be provided at checkout.

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We aim to deliver your parcels within 7 business working days. However, the maximum time for a parcel to be delivered is 16 business working days, not including the processing time. Processing time takes between 1  and 5 business working days. I

 

n some rare cases, parcels may take longer due to various delivery  delayed reasons.  Your live tracking feature will keep you updated every step of the way.

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 Customs and Import Taxes

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For international shipments, customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs

 


Lost or Damaged Shipments

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In the rare event that your order is lost or damaged in transit, please contact us immediately. We will investigate the issue and work towards a satisfactory resolution. You must send us 5 images of the damage, with the subject field : Damaged Items.​

 

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​​Changes to this Shipping Policy​

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Flockcorpa.com reserves the right to modify this Shipping Policy at any time. We encourage customers to review it periodically for any changes.



Contact Us

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For any questions or concerns regarding our Shipping Policy, please contact us at support@flockcorpa.com

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Pre-order Phase

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When products are available for pre-order, they will be shipped according to the date range specified on the product page. Until then, we are unable to fulfil and ship these orders. Pre-ordering secures your item in advance and guarantees that you will be among the first to receive it once shipping starts.

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