PRIVACY & COOKIES POLICY

What is a privacy policy?

A privacy policy is a legal document that provides our users with key information about the collection, use, and storage of their data.

We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy.

This website is owned and operated by flockcorpa.com an online e-commerce store selling various products and services, We would like to tell you about the information you provide us, where it goes, how it's stored and what we do with it to help us help you enjoy the most out of our service. We encourage you to read the whole of this condition form before interacting with our website.

Before we go on, please bear in mind that our websites and mobile apps may contain links to the websites of other companies that are not part of FLOCKCORPA.COM. If you follow a link to any of these websites, please remember that they will have their own privacy information for you to look at and we’re not responsible for how they use your information.

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

We want to give you full control over whether or not you would like us to collect, store or use your data by asking for your consent before we collect, store or use your data. We give you full control of the cookies banner provided to you on our website. Our website requires some essential cookies in order to use our basic services. If you do not agree to these cookies then we advise you not to use our site or interact with any of our website.

Privacy & Safety

We take your privacy seriously, by using our website, you are consenting to our use of cookies and other tracking technology by this policy. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly or should not use the Flockcorpa.com website. If you choose to disable cookies that we use, this could impact your user experience.

Who we are

We are flockcorpa.com (we,us,our, it's) an online e-commerce website that sells products and services to its customers in the UK. We are the controller of your online personal data and this privacy policy is for the sole purpose only of explaining our intentions for your personal information (data) and how it is processed, stored, maintained and used when entering our site that is operated on wix.com ltd. (the data processors).

Our promise to you

We promise to collect, process use and store your personal data in accordance with all the applicable legal requirements of (UK). We, us, and our company (FLOCKCORPA.COM) process lawfully, fairly and in a transparent manner in relation to individuals we collect data adequate, relevant and limited to what is necessary in relation to the purposes for which we are processed including our methods of tracking.

We respect integrity and confidentiality at all times, we use the following security measures and comply with laws of data protection.

We ensure all our service providers and third-party services comply with all the lawful Data Protection Standards so that your data is kept safe and secure and used in a lawful way throughout. For more information about how our data processor wix.com security measures, please search here: https://support.wix.com/en/article/wix-security-measures-overview
All Wix sites include the HTTPS and SSL protocols, which ensure the communication between flockcorpa.com's visitors and our site is completely secure. Any data travelling between visitor servers and your site stays encrypted, so it's a safe browsing experience for all.
At Wix.com, security is built into its processes and platform, complemented by 24/7 monitoring to detect vulnerabilities.
Wix is compliant and certified with the highest international privacy and security regulations, including Soc 2 Type 2, PCI DSS Level 1, several ISOs, GDPR, CCPA and LGPD.

How we collect your information

When you conduct a transaction on our website, as part of the process, we collect personal information you provide to us through our website flockcorpa.com, such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Personal Account

First Name
Last Name
Email Address
D0B
Password
Address (billing & postal address).
Card Details (saved to your wallet).
billing information (where you buy products)
Information about your orders, the purchases you make, your saved items, your payment methods and shopping preferences
Information about the type of device you use when on our websites or apps
Internet Protocol (IP) address used to connect your device to the internet
Your location (in our apps where you have chosen to enable geolocation features/location services)
what products do you look at and place inside your cart
account information where you have asked us to link your accounts
Your marketing preferences and limited information about how you interact with our marketing emails, see our cookies section below for further information on this

Payment

First Name
Last Name
Billing Address
Card Method Details

Analytics

IP address
Tracking your interaction

Other places

information about any complaints, queries, rights requests and comments that you make and details of our interactions
information you add to forms (e.g. contact forms or competition entry forms)
If you wish to provide it and where we make it available, information to confirm your eligibility as a member of a group which may qualify for discounts or other benefits – subject to terms and conditions
information about yourself that you publish on social media or provide to social media platforms, including where you tag us, and the content of any messages that you send to us on our social media channels.
information about you when you decide to take part in promotions, surveys and loyalty programmes

Why do we collect personal information?

To provide and operate the Services
To provide our Users with ongoing customer assistance and technical support
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Your rights ====

As our customers you have the right to know how our business collects, processes, and stores your personal data. It is important that you know how we collect the data, how long we keep it, and who we will share it and who we share it with.

You also have the right to :

Access your data—You have the right to request a copy of your data at any time. We are responsible for providing you with a copy of your data within one month of your request.

Right to Rectification: You have the right to ask us to correct any inaccurate or incomplete personal data, and we are responsible for acting promptly to ensure data accuracy.

Right to Erasure: You can request the deletion of your data in certain circumstances – for instance, when it is no longer necessary for the original purpose or if you withdraw consent. However, this right is not absolute, and certain exceptions may permit our business to retain specific data

Right to Restrict Processing: In certain circumstances, you can request that our business restrict the processing of your data.

Right to Data Portability: You can request your personal data in a machine-readable format and transfer it to another service provider if the processing is based on consent or a contract, and the processing is carried out by automated means. Portability helps ensure that customers maintain control over their data and can easily switch to another business without losing access to personal information.

Right to Object: You can object to the processing of your personal data, for instance, for direct marketing or profiling.

Rights Related to Automated Decision-Making: You also have the rights concerning business automated decision-making and profiling.

The right to have access to Make a complaint to ICO if you are concerned about the use of your data.

If you wish to exercise any of these rights, please contact us using the contact details below.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure the right to access your data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation, to speed up our response.

Time limit to respond.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

Sharing your personal information -----

We share your personal information with third parties to help us provide our service to you. Our third parties include

- Aliexpress: Via www.aliexpress.com An online E-commerce platform where we find all the products we provide to you and perform transactions with sellers through Aliexpress where we provide your name and address for the delivery of your items. To view Aliexpress privacy policy, please click here AliExpress.com Privacy Policy

Changes to our site

This version was last updated on 30/04/2024

We may update this privacy & cookies policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Payment Details

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We use wix payment services
Wix Secure Payments & Anti-Fraud
All Wix sites are compliant with the highest Payment Card Industry Data Standards, supported by anti-fraud protection, to safeguard payment info and protect transactions. Wix already offers the highest level of PCI compliance, plus have native solutions (like Wix Payments) that allow you to accept secure online payments in various ways.

Payment services use your credit card number, name and surname to verify and process your payments for our products.
Our manufacturers and stockkeepers use the data of your order contents to assemble the necessary package for you.

Postal services use your first name, last name, and physical address to arrange the product delivery for you.
Mass mailing services use your email address to send you emails (if you have subscribed for them).

Data Analysis

- We collect information about how you interact with our website including forms, notifications, site status, what products you took an interest in. We use certain applications and tools that help us to recognise how you interact with the website, For example: shopping cart and products you have liked, This is so that we can improve our services to you. These third parties will also be compliant with the Laws and Legislation. For more information about your privacy rights, please visit www.ico.org.uk if by any means you feel that your data is in breach or you are being treated unfairly, it is important that you understand your rights.

How we use your personal information (data) ?

We may use your personal information to contact you in the process of returns, refunds issues with your deliveries or item(s), or promotional purposes.

We reserve the right to make any necessary changes that will help us stay compliant with the Data Protection Act and GDPR
We may change our privacy policies at times because we may change our marketing strategies from time-to-time. This is to help us stay completely compliant with the Data Protection Act and GPDR so that all our policies align with the laws, of data protection on our privacy policies.

We will let you know if anything changes and keep you up-to-date with all of our changes to confirm your understanding, we would require consent from you (the user).

Can I delete my data?

Yes, You can delete your personal data at any point in your personal profile and unset privacy cookies. If you would like us to delete all your data from the Wix databases then please email us at support@flockcorpa.com and we will delete all your data straight away.

The data we delete is listed below

Contact details
Activities
Orders
Invoices
Other

We also contact any third parties and, request your data to be deleted from their databases, and email you with full confirmation.

Can I get a copy of all my data?

Yes, if you would like a copy of all the data we have collected and stored. This would be at no charge. Please email us at support@flockcorpa.com and we can start the process for you.

Making my profile private?

- You can choose whether you would like your profile private or public at any time.

We can withhold personal details for law purposes.

Security Measures

We use Wix.com, an e-commerce platform. Wix.com is your data processor and stores all your data securely inside databases behind secure firewalls. You can see all of Wix.com's security measures via this link.

Frequently Asked Questions | Wix Trust Center

We implement appropriate technical and organisational measures to prevent unauthorized access to the Site, maintain data accuracy, and ensure the correct use of the information we hold. Upon becoming aware of a data breach, we will notify you and the regulatory authorities required by applicable data protection law.

For registered users of the Platform, some of your information can be viewed and edited through your account, which is protected by a password. It is your responsibility to keep your password secure and confidential. We recommend that you do not divulge your password to anyone. We have instructed our personnel to never ask you for your password. If you share a computer with others, you should not save your login information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session

No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we use appropriate technical and organizational measures to protect the information we hold for you, we cannot guarantee the security of any information you transmit over the Internet.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at support@flockcorpa.com to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

We use wix.com to power our online store. You can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout/.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Emails: You can also click on the ‘unsubscribe’ link in any marketing email you receive, and this will take you to the Contact Preferences section of your account so you can unsubscribe from that method of communication.

Data Retention

When you place an order through our site, we will maintain your order information for our records unless and until you ask us to delete this information.

Third-Parties

We use third-party service providers who are contractually required to comply with the applicable data protection and privacy laws, including without limitation maintaining their own records of such personal information. Our third-party companies are data processors and comply with such laws on privacy laws applicable to the nature of the business.

all our third-party service providers' business information and/or policies are listed below

our third-party service providers use your data for the following reasons only.
Our manufacturers and stockkeepers use the data of your order contents to assemble the necessary package for you.

Postal services use your first name, last name, physical address, and phone number to arrange product delivery for you.

Mailing services use your email address or phone number to send you emails (if you have subscribed for them).

Our third-party service providers hold certain information we provide them so they can deliver your item(s). The information we give to them is your Physical Address, Phone Number and Full Name

Mailing services hold your email, phone number, and physical address to provide an accurate tracking service to you.

Alliexpress
https://terms.alicdn.com/legal-agreement/terms/suit_bu1_aliexpress/

Pay Pall
https://www.paypal.com/myaccount/privacy/privacyhub

Google Analytics (More information)

Our Platform uses Google Analytics, an internet analytics service provided by Google, Inc. (“Google”). Google’s Cookies allow us to analyze the use of the Platform by telling us which pages our users are viewing, which ones are most popular, what time of day our Platform are visited, if users have previously visited our Platform, from which website users are redirected to our Platform were and the like. The data generated by the cookie about your use of the Platform will be transmitted to Google and stored by Google on servers in the United States.

The Platform uses an anonymization tool of IP addresses so that the IP addresses are truncated within the territory of the Member States of the European Union and the other members of the agreement on the European Economic Area. In some cases, a non-truncated IP address may be transmitted to Google’s servers in the US and then truncated there.

Advertising
If you are concerned about our marketing or have any concerns, you can make a complaint here https://www.asa.org.uk/make-a-complaint.html and discover more information about marketing codes and rules.

Cookies Policy

What are cookies?

Cookies are small files of information that a web server generates and sends to a browser. Web browsers store the cookies they receive for a predetermined period, or the length of a user's session on a website. They attach the relevant cookies to any future requests the user makes to the web server. Cookies help inform websites about the user, enabling the websites to personalize the user experience.

They are used to:

Identify your computer to the network.
Store data to improve your web browser experience.
Attach relevant information to future requests you make to the webserver.
We use cookies to provide a great experience for our customers.
To identify registered users.
View what products you took an interest in.
We can see live information about the type of device, location and how long you visited our site.
Analyse your interaction with our website to improve your use of the site and better understand you as our customer.

What is a website cookie policy?

A website operator in the United Kingdom will maintain a website cookie policy to provide website users with key information about the use of cookies on this website and to ensure our platform is secure and safe to use. A cookie is a small data file. A cookie is stored on a device that allows online providers to recognise a person as a particular user and allows online providers to store specific details about their users. The information collected by cookies might include preferences and login information. We will ensure that the policy is generally updated and reviewed at regular intervals to ensure that the legal content is kept up-to-date, our policy will be reviewed at least annually.

What does a cookie policy contain?

provided contact details for the website operator
explain what cookies are
list of the types of cookies we use
explain how our cookies are used
explain how our cookies can be turned off

Our Contact details

you can contact us at support@flockcorpa.com
You can also contact us via our contact page

How our cookies are used

To provide a great experience for our visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

How cookies can be turned off

You have full control of your cookies inside the cookies banner we provide to you on our website. Our site does require general cookies that can not be dissabled and are required for the basic use of this website. If you do not agree to these cookies, then we suggest you stop using this service.

How can I control Cookies?

You can determine if and how a cookie will be accepted by configuring the privacy setting of the browser you are using to access the Platform or the “privacy setting” of your device. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. If you adjust the privacy setting in the browser, your mobile device will continue collecting data unless you adjust the privacy setting, of the device, and vice versa.

In addition, most advertising networks offer you, a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

Certain features of the Platform depend on Cookies. Please be aware that if you choose to block Cookies, you may not be able to sign in or use those features, and preferences, that are dependent on Cookies may be lost.

List of the types of cookies we use

Essential cookies :

Our site uses essential cookies that are, necessary for the use, of this site to operate, these cookies cannot be dissabled and enable core functionality such as security, verification of identity and network management. By using this site you agree to these cookies. If you do not agree to these cookies, we suggest that you no longer use this site.

Marketing cookies :

These cookies are used to track advertising effectiveness to provide more relevant services and deliver better ads to suit your interests.

Functional cookies :

These cookies collect data to remember choices users make to improve and provide a more personal experience.

Analysis cookies :

These cookies help us to understand how our users interact with our website, discover errors and provide better overall analytics.

Payments

Payment services use your credit card number, name, surname and billing address to verify and process your payments for our products.

We use Wix payments to accept your payments, these providers are fully encrypted payment methods.
Secure Checkout - Secure SSL Encryption.

Via credit/debit card
Via PayPal

Data Analysis

We use certain applications and tools that help us to recognise how you interact with the website, For example: shopping cart and products you have liked, This is so that we can improve our services to you. These third parties will also be compliant with the Laws and Legislation. For more information about your privacy rights, please visit www.ico.org.uk if by any means you feel that your data is in breach or you are being treated unfairly, it is important that you understand your rights.

Payment Methods

All payments are securely encrypted.

• Credit / Debit Cards
• PAYPAL

FLOCKCORP

PRIVACY & COOKIES POLICY

What is a website cookie policy?

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What does a cookie policy contain?